Acas Wales works with employers of all sizes to improve organisation performance by providing practical expert advice and training. Find out details of the support we offer on our Case studies page or complete our Customer contact form to discuss our services with one of our advisors.
Keep in touch
Ensure you're up to date with employment law, local events and top tips by registering for Acas Wales email updates. Sign up for Acas news and notifications and take a look through our previous updates.
If you have a query in relation to our training programmes or business services, call our Customer Services Team on 0300 123 1150 or complete our Customer contact form.
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Os hoffech chi siarad ag un o'n Ymgynghorwyr drwy gyfrwng y Gymraeg, danfonwch e-bost i email@example.com gan nodi'ch rhif ffôn ac amser gorau rhwng 12yp-4yp i ni alw yn ôl.
We run authoritative training courses for organisations of all sizes and can also customise training sessions to run in-house.
Our programme covers a range of critical issues such as:
- managing absence
- Agency Workers Regulations 2010
- equality & Diversity
- conducting staff investigations
- managing discipline and grievance
- improving supervisor skills
- employee engagement
- contracts of employment
- having difficult conversations
- redundancy and restructuring
- employment law legislation and updates
- Certificate in Internal Workplace Mediation.
View our current training programme and click on an event to find out more. If you're considering a bespoke training programme, contact our Customer Services Team on 0300 123 1150 or complete our Customer contact form.
Mock Mediation - a rare opportunity to see mediation in action
Managers don't need to be told how time consuming, stressful, disruptive and expensive conflict can be for all concerned. This event will demonstrate what mediation looks like in practice and how it works to resolve conflict quickly and effectively with tangible business benefits. It will be an interactive event in which you see the various stages of the process in action. We will take a step by step approach and invite the audience to participate in discussions throughout.
Tackling Unconscious Bias and Building Resilience in the Workplace
This Masterclass will give delegates an insight into unconscious bias - enabling delegates to develop a more inclusive work and organisation ethos. It will also include resilience in the workplace along with the roles of mindfulness and emotional intelligence. The session is led by Martin J. Smith PhD. Martin is a senior lecturer in psychotherapy at Nottingham Trent University and independent training consultant, specialising in the understanding of personality types and attitudes and the development of better individual and team workplace behaviours
Tailor-made business solutions
Whether you're looking to review policies, introduce change or have a particular issue you need to address with your staff - our team can help. We can work with you, and, where appropriate, your Trade Union or employee representatives to create solid solutions to your needs. Complete your details on our Customer contact form, and we'll call you to discuss.
Acas has over 30 years experience of delivering mediation - working with organisations of all sizes to quickly resolve conflict. CIPD report that over half of the UK workforce have received no training managing conflict despite it costing employers more than £24 billion in lost working days.
We are proud to be able to offer accredited training so that organisations can develop their own in-house, qualified mediation team ensuring that conflict can be resolved quickly and effectively - we run our 'Certificate in Internal Workplace Mediation' throughout Wales and can also arrange this to be delivered in-house. Please find forthcoming dates below or contact the Customer Services Team on 0300 123 1150 for more information:
Free Equality & Diversity health-checks
Acas Wales offer free 'health-checks' on your Equality & Diversity policies and procedures. Jennifer Williams, our Equality & Diversity Advisor will 'walk you through' the employment life-cycle from recruitment and selection, managing performance and maintaining standards to employment exit; benchmarking your current employment policies, procedures and practices against best practice and the related Codes of Practice.
For more information, or to book an appointment, leave your details on our Customer contact form, adding 'E&D Healthcheck' into the 'Nature of enquiry' box or call 0300 123 1150.
Recent issues of the Acas Wales Newsletter.