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Zoe Riddle Acas South West works with employers of all sizes, employees and trade unions in Bristol, Devon, Wiltshire, Dorset, Gloucestershire, Somerset and Cornwall to improve organisational performance by providing practical, expert advice and training.

Acas believes that introducing simple steps such as ensuring line managers have the essential skills they need to lead their people increases productivity and helps businesses to grow. This is exactly the sort of thing that Acas South West can help you with through our free advice and training events.

Zoƫ Riddle, Area Director of Acas South West

Certificate in Internal Workplace Mediation, 3 - 4, 9 - 10 and 11 October, Mercure Southgate Hotel, Exeter

Conflict between individuals at work is a costly business. That's why many organisations are setting up their own mediation schemes to help people sort out their differences. This 5-day course provides training and accreditation for people to become mediators in their workplace, gain accreditation if they are already workplace mediators, and develop better conflict management and interpersonal skills.

For further information and booking details visit the event page.

Mock Employment Tribunal: An Insider's Guide, 18 October, M Shed Museum, Bristol

Facing an Employment Tribunal can be a daunting prospect.  Join Acas and the employment barristers from leading chambers 3PB at this unique event to get our top tips and expert insight into handling employment tribunals at every stage of the process.

For further information and booking details visit the event page.

Expert advice

Our team of trainers, advisers and mediators work with some of the South West's largest private and public sector employers. Our unique insight into Britain's workplaces brings a wealth of experience and fresh ideas that can help you to improve business performance.

Our expert advisers can help you to review your policies, deal with difficult behaviours or bullying, set up works councils and employee forums, handle redundancies, tackle absence, improve staff engagement and much more. Further information is available on our Training Courses, Workshops and Projects page.

Have you considered mediation as a way forward?

Mediation is a voluntary and confidential form of alternative dispute resolution. Acas can provide expert mediators to help resolve workplace conflict, train your managers in essential mediation skills or even set up your own in-house mediation capability. Find out more about Mediation or call 0300 123 1150 to arrange a meeting with your local Acas mediator.

Expert Acas training to help you to get it right

We run training events throughout the South West, including in Bristol, Cheltenham, Gloucester, Bournemouth, Exeter, Plymouth, Salisbury, Swindon, Truro, Taunton, Weymouth and Yeovil. We also run tailored in-house events for organisations that are based around your own company's procedures, policies and training needs.

Acas employment law updates help you make sure you're up to date with developments with legal changes, case law and the latest HR good practice. Our other training makes sure you and your managers are able to handle difficult situations and get the best from their staff.

Take a look at what's coming up near you.

See our full programme of events for the South West, or contact us via our online enquiry form if you would like more information or would like to discuss arranging in-house training for your staff.

To find out more about our training and business services call our customer services team on 0300 123 1150 or complete our Customer contact form.

Find out details of the support Acas offers to organisations large and small on our Case studies page.

Or view further details of Acas Workshops, projects and business solutions.

Keep in touch

Our monthly newsletter will provide you with regular updates on changes to employment law, local events, and top tips based on new guidance we release. You can view recent recent issues of the Acas South West newsletter:

Sign up for the Acas South West newsletter

Where to find the Acas South West regional office

Certificate in Internal Workplace Mediation
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