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Website URL : http://www.acas.org.uk/index.aspx/index.aspx?articleid=1410

Contact us

Helpline

The Acas Helpline is the place to go for both employers and employees who are involved in an employment dispute or are seeking information on employment rights and rules. The Helpline provides clear, confidential, independent and impartial advice to assist the caller in resolving issues in the workplace.

Call the Helpline on 0300 123 1100.
Monday-Friday, 8am-8pm and Saturday, 9am-1pm

Easter closure: the Acas Helpline will be closed over the Easter weekend (18-21 April), reopening 8am Tuesday 22 April. During this period the automated Helpline Online tool is still available below providing answers to popular questions.

Customers with a hearing or speech impairment may prefer to contact us using the Text Relay service. You can contact the Acas Helpline using Text Relay by dialling 18001 0300 123 1100. Your questions will be relayed to the helpline adviser who answers the call and a real-time conversation will take place.

Information on the Text Relay service is available at www.textrelay.org.

Information on How to make a call to the Acas Helpline.

Helpline Online: ask a question

This new automated system, which launched in June 2013, learns from your questions and, as more people use it, will get better at providing the most relevant answer to your query. We will be tracking any un-answered questions and, in each case, considering whether to add them to the system to help it fit your needs as closely as possible.

Ask me a question

Helpline Advisor

Popular questions

Do you have a question?

Ask Helpline Online

Welsh Helpline Service

Acas is committed to providing a Welsh Language Helpline service and at present we can provide a call back from one of our Welsh Advisers between the hours of 12pm-4pm.

Information on how to use this service is available in Welsh.

Customer services team for your business needs

To let us know your organisation's business solutions or training needs, get in touch with our customer services team.

Call the customer services team on 0300 123 1150.
Monday-Friday, 9am-5pm


Alternatively an online training and business solutions enquiry form is available.

Freedom of Information

All Freedom of Information requests should be sent to foi@acas.org.uk.

Note that this address should be used for FOI-related emails only - if you require advice and guidance on workplace issues, call the Acas helpline on 0300 123 1100.

Equality

Equality Direct is a confidential equality advice service for small businesses. Call 08456 0034 44, open Monday to Friday, 09:00-16:30.

See also Acas advice on Equality by visiting acas.org.uk/equality or call our Helpline.

Media

For media enquiries and interview requests, go to our Media Centre.

Publications

You can order hard copies of Acas publications online, or by telephone, fax or email. Acas Publications is open from Monday to Friday, 08:00-18:00.

Telephone: 08702 42 90 90
Fax: 01375 484 556
Email: acas@ecgroup.co.uk

If you would like a copy of any publication in a different format or language, e.g. Welsh, large print, Braille or audio cassette, please contact:

Lesley Loughran, Acas National (Head Office), Euston Tower, 286 Euston Road, London NW1 3JJ.

Feedback about Acas services or the Acas website

You can leave feedback about our services through our online testimonial forms, select from the options below:

For feedback regarding any technical issues you're having with the Acas website (broken links, missing files, etc) please contact us using our technical email form.

For feedback regarding any of our services, please use our services contact email form.

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